Sales Policy

Effective Date: March 10, 2025

At MOBINOVAS, we strive to provide a seamless shopping experience with transparent policies regarding orders, payments, shipping, and promotions. By making a purchase on https://mobinovas.xyz/ (the “Website”), you agree to the terms outlined in this Sales Policy.

1. Ordering Process

1.1 Placing an Order

  • To place an order, simply add items to your cart and proceed to checkout.
  • Before completing your purchase, carefully review your order details, including product selection, shipping information, and payment method.
  • Once your order is placed, you will receive an order confirmation email with the order summary and tracking details (once shipped).

1.2 Order Processing Time

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays).
  • Orders placed during peak seasons, special promotions, or holidays may require additional processing time.
  • If an item is out of stock after you place your order, we will notify you via email and offer an alternative product or a full refund.

2. Pricing & Payment

2.1 Product Pricing

  • All prices displayed on our Website are in USD ($) unless otherwise specified.
  • MOBINOVAS reserves the right to change product prices at any time without prior notice.
  • Promotional discounts, sales, and coupon codes are subject to change and may have expiration dates.

2.2 Payment Methods

We accept the following payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Other secure payment gateways as available at checkout

All transactions are secured and encrypted to protect your financial information.

2.3 Taxes & Duties

  • Sales tax may be applied at checkout based on your location.
  • International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer.

3. Shipping & Delivery

3.1 Shipping Options & Costs

  • We offer domestic and international shipping.
  • Shipping costs and estimated delivery times are displayed at checkout based on your location and selected shipping method.
  • Free shipping promotions (if available) will be applied automatically at checkout.

3.2 Estimated Delivery Times

  • Standard Shipping: 7-14 business days
  • Express Shipping: 3-7 business days
  • Delivery times may vary based on your location, shipping carrier, and customs processing.

3.3 Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
  • If you experience delays, please contact the shipping carrier or our support team at CONTACT@mobinovas.XYZ.

3.4 Lost, Stolen, or Damaged Packages

  • MOBINOVAS is not responsible for lost or stolen packages once marked as “Delivered” by the carrier.
  • If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage.

4. Returns, Exchanges & Refunds

We want you to be completely satisfied with your purchase. Please refer to our Refund and Return Policy for detailed information on how to request a return or exchange.

5. Promotions & Discount Codes

5.1 Discount Codes

  • Promotional codes must be applied at checkout before completing your purchase.
  • Discount codes cannot be combined unless stated otherwise.
  • Some promotions may have specific terms, including expiration dates or exclusions.

5.2 Sale & Clearance Items

  • Products marked as “Final Sale” or “Clearance” are not eligible for returns or refunds unless defective.
  • Discounts applied to sale items cannot be adjusted after a purchase is made.

6. Order Cancellations & Modifications

6.1 Cancelling an Order

  • Orders can only be canceled within 24 hours of purchase if they have not been processed.
  • Once an order has been processed or shipped, it cannot be canceled.

6.2 Modifying an Order

  • If you need to modify your order (e.g., change shipping address), please contact us immediately at CONTACT@mobinovas.XYZ.
  • We cannot guarantee modifications if your order has already been processed.

7. Fraud Prevention & Order Verification

To protect our customers, we may:

  • Verify billing and shipping details before processing an order.
  • Request additional verification for high-value orders or suspicious transactions.
  • Cancel any fraudulent or unauthorized transactions.

If your order is flagged for verification, we will contact you via email. Failure to respond within 48 hours may result in order cancellation.

8. Customer Support

If you have any questions regarding our Sales Policy, please contact us:

📍 Address: 4316 Charter Street, Kansas, Nortonville, United States
📞 Phone: 913-886-9351
📧 Email: CONTACT@mobinovas.XYZ
🌐 Website: https://mobinovas.xyz/